{"id":19124,"date":"2026-01-28T11:37:56","date_gmt":"2026-01-28T09:37:56","guid":{"rendered":"https:\/\/www.statssa.gov.za\/?page_id=19124"},"modified":"2026-01-28T11:38:19","modified_gmt":"2026-01-28T09:38:19","slug":"title-respondent-needs-analysis-questionnaire-cawis","status":"publish","type":"page","link":"https:\/\/www.statssa.gov.za\/?page_id=19124","title":{"rendered":"Respondent Needs Analysis Questionnaire \u2013 CAWIS"},"content":{"rendered":"<p>Statistics South Africa (Stats SA) is embarking on an exciting project to modernise our data collection processes through a digital platform called the Computer Assisted Web Interview System (CAWIS). As a leading statistical agency, Stats SA is transitioning from traditional Paper Assisted Personal Interviews (PAPI) to CAWI, in line with our strategic goal of implementing a more agile operating model.<\/p>\n<p>CAWIS enables respondents to complete surveys online, improving data accuracy, timeliness, and security, while also enhancing efficiency and reducing operational costs. The objective of this project is to develop a robust CAWIS that streamlines data collection and improves respondent engagement.<\/p>\n<p>To ensure the system meets the needs of our diverse respondents, a needs assessment is being conducted with key stakeholders, respondents and potential users. This will help us understand preferences, challenges, and requirements related to digital data collection.<\/p>\n<p><em>Quick fact<\/em><\/p>\n<p>This survey targets businesses that respond to Stats SA questionnaires<\/p>\n<p><em>Information collected<\/em><\/p>\n<ol>\n<li>Challenges respondents face with existing data collection methods<\/li>\n<li>Desired features and functionalities of a digital system<\/li>\n<li>Best practices that should be considered in the design and implementation of the solution<\/li>\n<li>Respondents\u2019 concerns regarding data privacy and security in online environments<\/li>\n<li>Usability &#8211; what features are essential in a web-based interview platform to enhance user<\/li>\n<\/ol>\n<p>experience?<\/p>\n<ol start=\"6\">\n<li>Accessibility &#8211; how can we ensure that CAWIS is accessible to all potential respondents,<\/li>\n<\/ol>\n<p>including those with varying levels of technical proficiency?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Statistics South Africa (Stats SA) is embarking on an exciting project to modernise our data collection processes through a digital platform called the Computer Assisted Web Interview System (CAWIS). As a leading statistical agency, Stats SA is transitioning from traditional Paper Assisted Personal Interviews (PAPI) to CAWI, in line with our strategic goal of implementing&nbsp; &nbsp;<a href=\"https:\/\/www.statssa.gov.za\/?page_id=19124\" class=\"btn btn-mini btn-info pull-right\" style=\"margin:10px 30px;\">read more &raquo;<\/a><\/p>\n<div class=\"clear\"><\/div>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19124","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=\/wp\/v2\/pages\/19124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19124"}],"version-history":[{"count":3,"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=\/wp\/v2\/pages\/19124\/revisions"}],"predecessor-version":[{"id":19126,"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=\/wp\/v2\/pages\/19124\/revisions\/19126"}],"wp:attachment":[{"href":"https:\/\/www.statssa.gov.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}