What municipalities say about service delivery: the supply-side approach
If you are interested in the extent of service delivery in South Africa, it might be good to know that it can be measured from two different fronts. In most instances, the extent of service delivery is measured from the demand side
. Surveys such as the Population Census, Community Survey (CS) and General Household Survey (GHS) collect data from households on the extent, type and quality of services that they receive.